FAIR FRIENDS

SERVICES FOR PEOPLE
WITH DISABILITIES

  • Accessibility of the halls
    Our entire exhibition center is accessible for wheelchair users. Halls 4 to 8 are interconnected and at ground level. The upper halls (Westfalenhalle and halls 1-3) as well as higher rooms in the congress center can be reached via lifts. In all halls you will find sanitary rooms suitable for the disabled, which are reserved for the exclusive use of visitors with physical disabilities via the Eurokey locking system.

    • Wheelchair
      rental Wheelchairs can be hired from the porter at the north entrance against a deposit. (Attention: Only small quantities)
    •  
      Sanitary facilities
      The disabled toilets are located in the north entrance area, in the transition from hall 4 to hall 7, in the transition to hall 3, in the visitor passage and in the west entrance.

    • Hard of hearing
      Our London, Bruges, Bergen, Novgorod and Newsroom conference rooms are equipped with an inductive audio system.
    •  
      Wayfinding system
      Our wayfinding system is geared towards the needs of people with visual and learning disabilities in terms of contrast and comprehensibility.

    • Parking
      Our disabled parking spaces on the exhibition grounds are kept free by the security staff and are therefore not directly signposted. In this way, we ensure that, depending on the trade fair, the parking spaces closest to the respective entrance are available to you. When you arrive, please inform the car park attendant of your situation. Severely disabled people who have a blue additional pass for easier parking will be guided to a space near the entrance by the stewards. Parking on our exhibition grounds is free of charge for you.

At the JAGD & HUND, CREATIVA and INTERMODELLBAU trade fairs you can alternatively use our free “MesseExpress” shuttle bus. This runs every 10 minutes between the entrance areas and the surrounding parking lots. The bus stops are marked with a red "M" on the attached site plan. These are low-floor buses that can also be used by wheelchair users.

    • By public transport
      The easiest way to reach us is to take the U45 from Dortmund main station to the “Westfalenhallen U” stop. From there you can use the elevators available there to get directly to our exhibition grounds.

Bus & train information:
Clever number - timetable and tariff information (person operated)
01806 504030 (0.20 €/call from a landline network, 0.60 €/call from a mobile network)
Speaking timetable (voice computer)
0800 3 504030 (free of charge)

Mobility service center for planning barrier-free trips:
0180 6512512
20 ct/call from a landline, mobile phone rate max. 60 ct/call
Monday to Friday 6 a.m. to 10 p.m.
Saturdays, Sundays and public holidays 8 a.m. to 8 p.m.
German service number Train:
Telephone: 0180 / 6 99 66 33
(20 cents per call from a landline, mobile phone maximum 60 cents per call)

You can reach the " talking timetable " free of charge on 08003/504030.

    • DEW21 special 
      transport service If you have the appropriate authorization, you can use the DEW21 transport service for the disabled. Eligible are fellow citizens who cannot travel by bus or train due to a disability. To do this, submit an informal application to the social welfare office of the city of Dortmund or send an email to: handicapped driving service[at]stadtdo[dot]de

      Information :
      0231-50-23330

      0231-50-26983

  • Other travel options
    Taxis and special vehicles
    There are a number of taxi service providers and special vehicles available in Dortmund : Taxi

    dortmund eG service number:
    Phone: 0231 / 14 44 44

  • Our websites
    Of course, we also strive to make our websites accessible to everyone as far as possible. To this end, we integrate functions on each of our websites, such as the option of displaying data in different sizes and color contrasts or direct dialing of our service number via mobile devices.   

Industry sector

General Trade Fairs for Consumers (industry 04)

Main product group

Accessories, Household Articles, Applied Arts, Victuals/Groceries, Textiles, Jewellery, Cosmetics, Recycling, Apparel (Garment), Nourishment, Travel, Supplementary Education, Health, Leisure, Sustainable producing companies

Access

Trade visitors and general public

26/08/-28/08/2022

August 2023

Interval: annually

Organiser:Messe Dortmund GmbH

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